Shipping & returns
Currently we only ship to the United States. Once we add new countries or expand to other territories, we will send an announcement. Be sure to subscribe to our mailing list to be the first to know when this happens.
Our goal is to offer you the best shipping options, no matter where you live.
- All orders are sent to dispatch immediately after the order is placed. We cannot cancel orders after they are placed. Native Borne Tees items are custom made. Normal processing/shipping time is 7-14 business days.
- Native Borne is not responsible for orders lost, mishandled or misplaced by the shipper.
- If you are using PayPal, please ensure that the shipping address is correct prior to checkout.
- Once your order has been shipped and has arrived, please refer to your tracking number and contact them directly for updates.
- ALL customers are responsible for reading product descriptions and reviewing size charts prior to purchases.
- ALL figures and sizes are different. Therefore, sizes are NOT guaranteed.
- Please see the product description and size chart for each item for reference. If you need additional help with your order please contact firstname.lastname@example.org
We want you to love your Native Borne items as much as we do! If you are not completely satisfied with your purchase you may return the item within 7 days of receiving it for exchange or credit ONLY.
- Customer is responsible for all return shipping charges (outgoing & incoming). If an exchange is granted by customer service, additional shipping charges do apply.
- If the exchange includes a new item at an additional cost an invoice will be sent for the difference in cost.
- Once items are received by our fulfillment center please allow 5-10 days for processing.
- Orders cannot be cancelled once they are placed.